TERMS AND CONDITIONS

THE FOLLOWING COMPRISES A LEGALLY BINDING AGREEMENT BETWEEN YOU AND CALL ME PRO WITH ENFORCEABLE OBLIGATIONS. READ THE TERMS CONTAINED IN THE AGREEMENT CAREFULLY.

BY VIEWING OR OTHERWISE ACCESSING THIS MOBILE APP OR USING ITS SERVICE IN ANY WAY, YOU ARE AGREEING TO BE BOUND BY ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT. YOU MUST BE AT LEAST 18 YEARS OLD AND THE AGE OF MAJORITY AND LEGAL CONSENT IN THE JURISDICTION IN WHICH YOU LIVE OR RESIDE TO AGREE TO THESE TERMS.

This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder are applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This is an agreement between you ("you" or "your") and "Call Me Pro", “the Company”, “us”, "we," or "our" that governs your use of the search services offered by Call Me Pro through its "Website", “Mobile Application” or any other medium through which Call Me Pro may provide its services (collectively "Platforms") or facilitation in making you contact various service providers. When you access or use any of the Platforms you agree to be bound by these Terms and Conditions ("Terms").

This terms of use governs all use of the https://callmepro.app/ (hereafter referred to “Call Me Pro” or “Company” or “Us”, “Our”, “We”) website and all content, services and products available to you at or through the web site and mobile app. The Application and Website is owned and operated by CALL ME PRO, a Company located in Noida, India.

How the Site, Application and Services Works (Terms/Procedure)?

Call Me Pro is a platform which connects people and helps them share ideas, seek advice or provide consultation. It allows Members/Customers to connect, communicate and get consultation from Consultants of their choice.

The Consultants on Call Me Pro platform are from different fields including but not limited to Psychology, Teaching, Astrology, Relationship Counselling, Motivation, Social Media, Business, Sales & Marketing, Funding, Product & Design, Technology, Skills & Management, Industries, Branding, Finance, Stock Trading, Customer Engagement, Strategy, Human Resources, Business Development, Legal, Accounts, Security, Sales & Marketing, Social Media Marketing, Search Engine Optimization, Public Relations, Branding, Publishing, Inbound Marketing, Email Marketing, Content Writing, Advertising, Fitness, Software Development, Mobile Technology, Insurance, Coaching, E-commerce, Education, Sports, Real Estate, Restaurant & Retail, Blogging among other such fields.

It is expressly clarified that we do not have any set eligibility criteria to term anyone as an expert or a Consultant. The Consultants declare themselves as experts of their chosen fields/categories/professions and claim to have expertise in the said field. It is not our responsibility to check their credentials or degrees or experience and hence we have no liability of any kind in this respect.

THE SERVICE FOR ANDROID AND iOS

CALL ME PRO is a Mobile App specifically designed to connect Celebrities, Influencers, Consultants (hereinafter referred to as “Consultant”) with their fans, followers, users or other Call Me Pro app users. With Call Me Pro, you can easily connect with verified and trusted consultants and experts via a direct telephone call.

For Android Users: Android Users will be able to make Voice Over Internet Protocol (VOIP) calls, which shall include voice and video calls at the rates set forth per Consultant. Android Users shall also be able to make public switched telephone network (PSTN) audio calls.

For iOS Users: iOS Users will be able to make public switched telephone network (PSTN) audio calls only. You expressly understand that you will not be able to make internet voice or video calls on iOS at this time.

ACCOUNT AND SIGN UP

In order to place a Call to a Consultant, you will be required to create an account with Us (“Account”). Any account created by you on Call Me Pro app is for your personal use only. You are solely responsible for any authorized or unauthorized access of your account with Us.

For Consultants, you understand that you will be required to create an account as a Consultant. At our sole discretion, we may request that you undergo certain verification process which may require valid ID.

CALL RATES AND WALLET

1. Call Rates are set on a per minute basis. 2. The amount will be deducted from the Customer’s Call Me Pro app wallet after getting consultation. 3. A minimum balance (equivalent to 1 minute of consultation) is required to initiate a call. 4. The pulse of a call is 1 minute; durations are rounded up to the next minute.

Customers can “Add/Deposit” money in their App wallet via third-party payment gateways. Call Me Pro ensures it works with reputed payment gateway providers but is not responsible for any loss or damages incurred by using these third-party services.

WITHDRAWAL

A Customer or Consultant can request for withdrawal from the Call Me Pro wallet balance if the amount is ₹200 or more. Withdrawal requests typically take a minimum of 48 hours or 2 working days to process, excluding weekends and public holidays.

PAYMENT REFUND

The Customer can NEVER seek refund after utilizing the Call Me Pro consultation services. In exceptional circumstances, when the Customer is unable to connect due to technical reasons at Call Me Pro, the Customer will not be charged or a refund will be issued. A nominal charge of 10% is levied on all refund and withdrawal amounts.

CONTENT AND CONDUCT

You agree not to engage in any act which is offensive, obscene, indecent, anti-religious, anti-national, racial, objectionable, or defamatory. Unauthorized access to our site or Call Me Pro application is a breach of these Terms and a violation of the law.

DISCLAIMERS

CALL ME PRO PROVIDES THE WEBSITE, MOBILE APP AND THE SERVICE ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DO NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS ON OUR USERS OR MEMBERS. YOU ARE SOLELY RESPONSIBLE FOR YOUR ENGAGEMENT WITH OTHER USERS.

LIMITATION ON LIABILITY

IN NO EVENT WILL CALL ME PRO, ITS AFFILIATES, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE. OUR LIABILITY IS LIMITED TO THE AMOUNT PAID BY YOU TO CALL ME PRO FOR THE SERVICE.

CONTACT US

Should you have any questions about your use of Call Me Pro’s Mobile App, feel free to contact us at: